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Witness training, February 2005
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Witness training is in the dock
The Times by Grania Langdon-Down, 15 February 2005
A familiarisation course is one thing, but testing evidence in a mock cross-examination is a different matter

THE coaching of witnesses is under scrutiny again after the Court of Appeal made clear that it is prohibited in criminal trials and set down guidelines on what kind of preparation is allowed.

Lord Justice Judge, the Deputy Chief Justice, strongly condemned the witness training in the case before the court as "wholly inappropriate and improper". There was a "dramatic distinction", he said, between helping witnesses to familiarise themselves with the trial process, which was generally to be welcomed, and coaching on the evidence of a particular case, which was not permitted.

Training organisations welcome the guidance and the endorsement of familiarisation programmes. But they strenuously deny that their training courses involve coaching witnesses on their evidence.

So when does witness training become unacceptable coaching? The judges' comments came during the unsuccessful appeal by two asylum-seekers (R v Momodou and R v Limani) against convictions for their part in the 2002 riot at the Yarl's Wood detention centre, run by Group 4.



Imran Khan, the defence solicitor who represented Henry Momodou, welcomes the guidelines but says they do not go far enough in giving parity to the defence. "I have issues over disclosure and the inequality in funding, which would make it difficult for the defence to put their witnesses through a course. There is also a thin line between familiarisation and coaching, and how do you police that?"

Training for the Group 4 officers who were prosecution witnesses in the Yarl's Wood trial was given by Bond Solon, a legal training consultancy. The judge dismissed the case against one defendant, where the evidence was largely from witnesses who had been trained, but allowed the case against the others to continue, though he told the jury: "There is no place for witness training in our country. We do not do it. It is unlawful."

At the appeal, Lord Justice Judge, sitting with Mrs Justice Dobbs and Sir Michael Wright, said that the witness training arranged by Group 4 had, at the trial, reflected adversely on the prosecution, and the safety of the convictions had not been undermined. But he made clear that the Crown Prosecution Service (CPS) should be informed of any proposal for familiarisation training for prosecution witnesses, and said that the defence should seek counsel's advice in advance and inform the trial judge and the CPS of any training using agencies outside the Witness Service. The process should also be carried out by an organisation accredited by the Bar Council and Law Society of England and Wales, and none of the material used should bear any similarity to forthcoming proceedings.
  Sensible preparation for the experience of giving evidence, to help to reduce witnesses' "nervous tension" and improve the way in which they give evidence, was permissible. The guidelines also do not prohibit the training of expert witnesses in techniques of giving evidence. But Lord Justice Judge made clear that "the critical feature of training of this kind is that it should not be arranged in the context of, nor related to, any forthcoming trial". In training the Group 4 officers, Bond Solon had prepared - but not used - a case study for a mock cross- examination that required the officers to imagine that they had been on duty during disturbances at "Butlins detention centre".

Mark Solon, a solicitor and director of Bond Solon, welcomes the guidance but says that the judgment does not make clear the difference between training and coaching. "Training has been understood by lawyers for many years and they know the limits as defined in their codes of conduct." But he points out that the company was not asked to give evidence to the trial so the court drew its own conclusions about the training. "We have never, and would never, coach a witness, " he says. "We put the Group 4 witnesses through a mock cross-examination about an unrelated fight. It is important to give people an idea of what it is like to be cross-examined and better to do it on some event in which they have been involved rather than a fictitious case study. If, however, we do a mock cross-examination, we will always use a completely neutral subject."

Last summer, the trial of Barbara Salisbury, a nurse convicted of trying to murder two patients, was halted for four days while the defence argued that prosecution witnesses had been trained in giving evidence. But the judge, Mr Justice Pitchford, said that training, provided it helped only to prepare witnesses for the ordeal of giving evidence and did not involve discussion of the case, was "an exercise any witness should be entitled to enjoy".

The witnesses had been prepared by InPractice, a consultancy that provides legal training to the healthcare sector. Joanne Haswell, a director of the firm and a barrister, says that witness preparation should not relate to a particular trial. She believes that mock cross-examinations will be acceptable if it is unrelated to a case and details are disclosed to the court.

The Inns of Court School of Law, City University, also runs witness preparation courses. Penny Cooper, director of professional development, says: "We haven't done any training of witnesses in criminal trials but if we did we now wouldn't do mock cross-examinations."

She does not believe that the case will discourage the preparation of witnesses. "It is a useful litigation tool in a civil case to find out if a witness is going to make a good impression or not, which may affect a decision on whether to settle or go to trial."
 
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salisbury case, june 2004
Blundering hospitals...
Judge backs training courses...
Brief encounters...
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For article re: Witness Training
Passing the hardest exam
The Scotsman by John Robertson, 31 August 2004
COURT CASES turn not only on what witnesses say, but also on how it is said. Body language plays a vital part in whether a judge or jury decides to accept testimony as, first, truthful and, second, reliable.

Two witnesses may give the same verbal response to a question by simply stating, "No." However, the one who does it while sheepishly looking down at the floor is less likely to find favour than the one who stares the interrogator in the eyes and confidently gives the answer.

One of the clearest examples of the importance of a witness’s demeanour came in the Lockerbie trial. It was an absolutely crucial part of the prosecution’s case that clothing packed into a suitcase containing the bomb had been purchased by the accused Libyan, Abdelbaset Ali Mohmed al-Megrahi, in a shop in Sliema, Malta.

   

Shopkeeper Tony Gauci picked out Megrahi at an identification parade and in court as strongly resembling the buyer, and stuck to his position through intense questioning. The trial judges said: "From his general demeanour and his approach to the difficult question of identification, we did regard him as a careful witness. We are satisfied his identification was reliable and should be treated as a highly important element in this case."

Of course, not everyone who is called to give evidence has the mental fortitude to withstand the onslaught of cross-examination. Enter the burgeoning legal phenomenon that is witness training.

"We like to level out the playing field," says Joanne Haswell, one of those involved in helping people prepare for the ordeal of giving evidence. Three years ago, Miss Kerr, 28, helped set up InPractice, a legal training consultancy based in London which offers training throughout Britain. A non-practising barrister, she joined forces with a solicitor who handles health litigation, and the company operates exclusively in the health sector.

"We felt there was a need for more specialised, tailored training for health professionals because they are increasingly finding themselves involved in the legal process. More and more negligence claims are being made and the professionals are being called on more and more to be witnesses," said Miss Kerr. "A court is a frightening place.

The lawyers are trained to work in that environment, but the people who stand up in the witness box are usually given only very brief information about what is going to happen to them. That can lead, we believe, to them not giving their evidence properly, which is not in the interests of justice. You hear all kinds of horror stories about people in tears, collapsing, having to be taken out of the courtroom. They have a story to tell but not the opportunity to tell it. They do not have the confidence or the expertise to put it across."

  A pool of practising lawyers from either side of the Border will train people on the experience of appearing as witnesses. The difference in Scotland tends to centre on the terminology used in Scottish courts. Miss Kerr said: "Often it is very much commonsense, just to give people more confidence about what to expect; familiarisation with the process of giving evidence. We tell people about the lay-out of the court, who is going to speak to them first, go through potential questioning techniques and how they can possibly counteract those, advise them on how to address their evidence to the judge and jury, if there is one.

"It is just to get them to think a bit more about what they are there to do, which is to assist the court. We explain that they have to realise the lawyers are doing a job, to test the evidence, and they are not to get into an argument with the lawyers, not to take it personally if somebody is questioning their professionalism or making accusations. They have to remain calm and give their evidence as clearly as they can.
"We have run hundreds of these training courses and we get very positive feedback, with people saying it has allayed some of their fears."

An obvious concern about the growth of witness training is that people may be instructed in what to say, rather than simply be prepared for saying it. The issue was raised for the first time in Britain earlier in the summer at the trial of a nurse jailed for five years at Chester Crown Court for attempting to murder two elderly patients in her care in a hospital.

Many of the witnesses had attended InPractice courses and, throughout the trial, the defence argued in court that the training was an abuse of process. The judge allowed the case to proceed. He said: "Witnesses would have undergone a process of familiarisation with the pitfalls of giving evidence and were instructed how best to prepare for the ordeal. This, it seems to me, was an exercise any witness would be entitled to enjoy were it available."

Miss Kerr said: "There is a vital difference between coaching and training. The first you cannot do, the second is fine. That is why, when we train people, we do not know anything about their cases. Training is going to become more common, and we think there should be national guidance issued to ensure it accords with the landmark ruling in Chester."
Blundering hospitals 'kill 40,000 a year'
Times Online by Nicola Woolcock & Mark Henderson, 13 August 2004
One in ten treated by NHS falls victim to errors, officials admit

ONE in ten patients admitted to NHS hospitals will fall victim to medical errors, which have now become Britain's fourth-biggest killer. Medical accidents and errors contribute to the deaths of 72,000 people a year, and they are directly blamed for 40,000. They also cost the NHS £2 billion in increased hospital stays alone.

However, fewer than a third of an estimated 900,000 annual mistakes are properly reported, an independent audit reveals today.

The report by the healthcare research group Dr Foster highlights both the scale of medical error in the NHS and the extent to which the system for reporting them is failing.

Roger Taylor, research director of DR Foster, said: "Compared with the transport industry, the number of errors causing very high levels of death is extraordinary."

Action Against Medical Accidents, a charity which helps victims of medical negligence, said: "The research confirms our experience of an alarming rate of errors occurring in our NHS. The figures do not even include errors occurring in primary care, such as in GPs' surgeries, and are likely to be significantly less than the actual rate as they are only based on reported errors.
  "Our experience is that all too often the health provider does not even recognise that a mistake has been made. The vast majority of clinical negligence claims which end up being successful are robustly defended by the NHS."

The DR Foster study, which is published today in the British Medical Journal, shows that the number of mistakes to which NHS hospitals openly admit is a small fraction of the total accepted by the Government's patient safety watchdog.

It found that only 276,514 errors were recorded each year by English hospitals, even though the National Patient Safety Agency (NSPA) puts the true figure at closer to 900,000.

Approximately 25 per cent of errors occur during surgery, and another 25 per cent in diagnosis or pre-care. The other half of all mistakes are made during treatment on the ward. They can range from providing patients with inadequate nutrition to prescribing the wrong dose of medication.

The figures do not include any hospital-acquired infections or complications of childbirth, and almost 10 per cent of the trusts surveyed claimed an unlikely error rate of zero.
Judge backs training courses for witnesses
Times Online by Frances Gibb, 13 July 2004
People called to give evidence in a criminal trial can be trained to prepare them for the ordeal of cross-examination, a judge has ruled. It means that ordinary witnesses, as opposed to experts, will be able to receive instruction on every aspect of giving evidence, from what to wear to how to speak.

The ruling, the first of its kind, was made by Mr Justice Pitchford. It came in the trial of Barbara Salisbury, the nurse found guilty of attempting to murder two patients in her care.

The trial had been halted for four days after the defence counsel protested that 60 potential witnesses had been professionally trained and that it was an abuse of process. But in his written judgment the judge said: “Witnesses would have undergone a process of
familiarisation with the pitfalls of giving evidence and were instructed how best to prepare for the ordeal. This, it seems to me, was an exercise any witness would be entitled to enjoy, were it available. I do not accept that this training was capable of converting a lying but incompetent witness into a lying but impressive witness. What they would have received was knowledge of the process involved.”

The trained witnesses, the judge said,
would be better able to give a “sequential and coherent account. None of this gives them an unfair advantage over another witness.”
  The witnesses in the trial had received
training at the request of the Mid Cheshire Hospitals NHS Trust, the employer of Salisbury, from a private
training company called InPractice Training. The company, part-owned by the law firm RadcliffesLeBrasseur, is run by two lawyers who have trained nurses and other healthcare staff to appear in court for more than thirty trusts in England and Wales.

Kate Hill, managing director of InPractice, said that there needed to be national guidelines issued by ministers, perhaps through a working party, to make clear what was allowed in training and what was not. The defence counsel in the trial had wanted the “trained”
witnesses to be excluded, which could have caused the trial to collapse,
she said.

InPractice teaches witnesses about what to expect in court, not about the details of a particular case. Hill said: “Our training is to make people comfortable, not nerve-struck — it’s a familiarisation with the court process.”

Mark Solon, who runs witness-support seminars through Bond Solon, says: “Often witnesses think that giving evidence is like appearing on a Japanese game show, that they’re on trial and have to beat the lawyer rather than truthfully tell the court what they recall. We tell them that the lawyer is only doing his job, that is acceptable to say ‘I don’t know’, and never to answer a question they don’t understand.”
Brief encounters
daily telegraph by Joshua Rosenburg, 24 Jun 2004
Barbara Salisbury, the nurse jailed for five years on Friday for trying to kill two elderly patients at a Cheshire hospital, tried to have her trial stopped last month by arguing that prosecution witnesses had received coaching in what to say. It transpired that some staff had indeed attended courses run by a medico-legal training company called InPractice, a subsidiary of the law firm RadcliffesLeBrasseur.

In a judgment released yesterday, Mr Justice Pitchford said that the training should have been disclosed to the defence earlier in the proceedings.
  But there was a difference between familiarising witnesses with the task of giving evidence and orchestrating the evidence to be given. A course of this kind was not capable of converting a lying but impressive witness, the judge added. Relieved directors of InPractice said yesterday that it would be a good idea to have an agreed approach to training in future.#
 
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