This one-day Core Investigation Skills training gives healthcare staff the skills and confidence to write clear, structured and insightful learning-response reports. You will learn how to organise evidence, build timelines, create meaningful summaries and use systems-based analysis that supports improvement. Every skill taught is practical, easy to apply and aligned with PSIRF expectations.
What you will learn on our Core Investigation Skills Training
- Organise evidence into meaningful themes and create a clear, structured index
- Gather, store and label electronic evidence accurately and securely
- Structure investigation reports using timelines, tables and well-organised headings
- Write an accurate, concise executive summary that reflects the key findings
- Use visuals appropriately to enhance clarity and support understanding
- Link findings to learning and actionable, measurable improvements
- Produce investigation reports that support learning and drive improvement across services
Course format & logistics
- Duration: One full day (virtual or in-person)
- Format: Interactive workshop with practical exercises
- CPD-accredited and tailored for NHS and care settings
- Includes: Templates, structures and take-home tools
- Public course format and fee: virtual £200 + vat per person
- In-house course format and fee: virtual £2500 + vat and in-person £3500 + vat
Why this course is different
Led by experienced investigators and human-factors specialists, this Core Investigation Skills training focuses on clarity, systems thinking and practical writing—not theory. You leave with skills you can apply immediately.
“It has given a more structured approach to incident response and will help save time with some new ways of working”
Patient Safety Lead Midwife
Useful links
NHS England Learning Response Toolkit
HSSIB Investigating under the Patient Safety Incident Response Framework (PSIRF) Report
Patient Safety Learning – the Hub
Quick links
