In today’s NHS, understanding the complexities of the Patient Safety Incident Response Framework (PSIRF), SEIPS, and human factors is only half the battle. The next critical step? Transforming those insights into clear, actionable, and evidence-based reports that drive real change.
This one-day intensive workshop will guide healthcare professionals through the essentials of writing effective learning response reports, including After Action Review Records (AAR), Patient Safety Incident Investigation (PSII) reports, and more. Delivered by two experienced investigators, this course uses real-world case studies to provide hands-on experience in organising evidence and crafting user-friendly reports that meet the highest standards of clarity and accuracy.
Key Benefits
– Expert-led, practical instruction tailored to NHS patient safety requirements
– Step-by-step guidance on writing concise, well-structured reports
– Tools and techniques for effectively organising and presenting evidence
– Real-world case studies to reinforce learning and build confidence
– Confidence in using both mandatory and recommended templates
Course Content
- How to organise evidence in categories using the ‘Index’ management system
- Methods for collecting, organising, using and storing evidence electronically
- The importance of keeping a record of information requests
- How to write an executive summary
- How timelines can be used to structure reports and records
- Ways to compile a tabular timeline in a spreadsheet
- The advantages of using a table to present learning
- The appropriate use of visuals
- How to write PSII reports in plain English
- How to use various templates (both mandatory and suggested)
- Techniques for quality assuring their own work
Timings
| 09.00am to 09.15am | Introductions and housekeeping |
| 09.15am to 09.30am | Overview of stages to an investigation |
| 09.30am to 09:45am | Evidence collection and organisation |
| 10.30am to 10.45am | Coffee Break |
| 10.45am to 11.30am | Timelines |
| 11.30am to 12.00am | Practical exercise |
| 12.00pm to 1.00pm | Lunch |
| 1.00pm to 1.15pm | Tabulating learning and the use of visuals |
| 1.15pm to 2.00pm | PSII reports |
| 2.00pm to 2.30pm | Drafting exercise and feedback |
| 2.30pm to 2.45pm | Coffee Break |
| 2.45pm to 3.15pm | Templates for learning responses |
| 3.15pm to 3.45pm | Quality assurance techniques |
| 3.45pm to 4.00pm | Feedback and finish |
