Description

What you will learn on our Systems Approach to Investigating and Learning from Patient Safety Incidents Training

• Understand the core purpose and principles of the Patient Safety Incident Response Framework (PSIRF)
• Apply systems thinking and human factors methods to move beyond individual blame and understand work within its real context
• Differentiate between PSIRF learning responses, including After Action Reviews (AARs), Debriefs, Safety Huddles and Patient Safety Incident Investigations (PSIIs)
• Recognise how a Just and Learning Culture underpins effective patient safety work
• Conduct effective, non-judgmental interviews and capture “Work As Done” through observations
• Apply the duty of candour and support staff, patients, families and carers throughout the learning response
• Use analysis and evidence-mapping tools such as the SEIPS model and the Contributory Factors Framework
• Produce meaningful, actionable safety actions with clear measurement plans
• Write clear, accessible reports
• Understand the importance of monitoring the effectiveness of safety actions over time

Testimonial

“The best [Systems Approach to learning from patient safety incidents PSIRF Training] training that I have attended in many many years. Fabulous delivery. Very engaging, informative and interesting.”

Why is this course different?

This two-day Systems Approach to Investigating and Learning from Patient Safety Incidents training course is delivered by leading experts in healthcare incident investigations. The emphasis is on practical skills — not theory alone. Subsequently, by the end of the training, delegates will feel more confident and better prepared to carry out a range of learning responses under PSIRF.