Investigating Incidents; a Systems Approach to Learning from Patient Safety Incidents Virtual

Course summary

Investigating Incidents; a Systems Approach to Learning from Patient Safety Incidents Virtual

Organisations are now transitioning over to the Patient Safety Incident Response Framework (PSIRF). All patient safety incident investigations will have to be undertaken by investigators who have been on a two-day course. This training meets the PSIRF requirements. This two-day course is delivered virtually via Zoom

Description

The training is practical and case study led, with day one being a non-clinical case study and day two a clinical case study designed to fit the needs of an organisation.

We use breakout rooms for most of the exercises to create a protected learning environment.

Delegates will learn:

  • The purpose and overriding principles of the Patient Safety Incident Response Framework (PSIRF)
  • The different types of learning response prescribed by PSIRF
  • How to undertake a Patient Safety Incident Investigation (PSII)
  • About complex systems, systems thinking and human factors
  • How just culture fits into the patient safety arena
  • The application of the duty of candour
  • How to support and engage with staff, patients, families and carers throughout a learning response
  • How to conduct interviews
  • How to conduct observations in order to understand work as done
  • The additional evidence required
  • Methods of analysis; how to use the SEIPS model and the Yorkshire Contributory Factors Framework
  • The SEIPS work system template
  • How to map and organise evidence
  • How to produce meaningful and actionable safety actions and safety recommendations
  • How to create effective measurement plans
  • Robust and accessible report writing techniques
  • The importance of monitoring the effectiveness of safety actions and recommendations

  • 17 July
    2 days, 09:00 AM BST - 04:00 PM BST
    Online
    • £500.00 excl. VAT
  • 25 September
    2 days, 09:00 AM BST - 04:00 PM BST
    Online
    • £500.00 excl. VAT
  • 20 November
    2 days, 09:00 AM GMT - 04:00 PM GMT
    Online
    • £500.00 excl. VAT
  • 29 January
    2 days, 09:00 AM GMT - 04:00 PM GMT
    Online
    • £500.00 excl. VAT
  • 26 March
    2 days, 09:00 AM GMT - 04:00 PM GMT
    Online
    • £500.00 excl. VAT