Description

Delegates will learn:

• The main differences between the Serious Incident Framework and PSIRF
• The purpose of an AAR
• How to engage with patients and families
• How to prepare for an AAR
• How to conduct an AAR
• How to manage challenging meetings
• The four key AAR questions
• How to identify learning opportunities
• How to complete the national AAR template

Timings

09.00am to 09.15am              Introductions and housekeeping

09.15am to 09.30am              Background, context, changes under PSIRF; the AAR in context

09.30am to 09.45am              What is an AAR? 

09.45am to 10.45am              How to facilitate an AAR; preparing. Case study.

10.45am to 11.00am             Coffee Break

11.00am to 11.30am              Engaging with patients/family

11.30am to 12.30pm              How to facilitate an AAR continued; conducting the meeting, including managing challenges. Demonstration based on case study.

12.30pm to 1.30pm               Lunch

1.30pm to 2.30pm                  How to facilitate an AAR continued; the four questions and analysis.  Case study. 

2.30pm to 2.45pm                 Tea Break

2.45pm to 3.30pm                  Using the AAR national template

3.30pm to 3.45pm                  Feeding back and closing the loop

3.45pm to 4.00pm                Conclusion