Schedule

Complaints Handling Half-Day

Complaints Handling Training for NHS, Health and Social Care Providers

Giving Evidence at Inquests Training

Investigating Incidents; a Systems Approach to Learning from Patient Safety Incidents Training

Involving Patients and Staff in Learning from Patient Safety Incidents (PSIIs) Training

Oversight and Quality Assurance of PSIIs under PSIRF

Practical After Action Review Skills

Shared Decision Making/Informed Consent Half-Day