This two-day Systems Approach to Investigating and Learning from Patient Safety Incidents training course is designed to meet the mandatory training requirements of the Patient Safety Incident Response Framework (PSIRF). As a result, it ensures investigators are equipped to undertake Patient Safety Incident Investigations or PSII through this training. Furthermore, InPractice is a Training and Development Framework Awarded Supplier.
The training adopts a practical, case study-led approach.
What you will learn on our Systems Approach to Investigating and Learning from Patient Safety Incidents Training
- Understand the core purpose and principles of the Patient Safety Incident Response Framework (PSIRF)
- Apply systems thinking and human factors methods to move beyond individual blame and understand work within its real context
- Differentiate between PSIRF learning responses, including After Action Reviews (AARs), Debriefs, Safety Huddles and Patient Safety Incident Investigations (PSIIs)
- Recognise how a Just and Learning Culture underpins effective patient safety work
- Conduct effective, non-judgmental interviews and capture “Work As Done” through observations
- Apply the duty of candour and support staff, patients, families and carers throughout the learning response
- Use analysis and evidence-mapping tools such as the SEIPS model and the Contributory Factors Framework
- Produce meaningful, actionable safety actions with clear measurement plans
- Write clear, accessible reports
- Understand the importance of monitoring the effectiveness of safety actions over time
Course format & logistics
- Duration: Two full days (virtual or in-person)
- Format: Interactive workshop with practical exercises
- CPD-accredited and tailored for NHS and care settings
- Includes: Templates, structures and take-home tools
- Public course format and fee: virtual £500 + vat per person
- In-house course format and fee: virtual £5000 + vat and in-person £7000 + vat
Why this course is different
This two-day Systems Approach to Investigating and Learning from Patient Safety Incidents training course is delivered by leading experts in healthcare incident investigations. The emphasis is on practical skills — not theory alone. Subsequently, by the end of the training, delegates will feel more confident and better prepared to carry out a range of learning responses under PSIRF.
Testimonials
“The best [Systems Approach to learning from patient safety incidents PSIRF Training] training that I have attended in many many years. Fabulous delivery. Very engaging, informative and interesting.”
Caseload Holder Community Nursing
“Excellent! I learnt so much. I got to 17 pages of notes! I also liked the real life examples and asides from practice by the facilitators. These were equally valuable for my learning.”
Mental Health Nurse
“Transformational!”
Head of Nursing Quality Improvement
Useful links
PSIRF Learning Response Toolkit
Patient Safety Learning – the Hub
Chartered Institute of Ergonomics and Human Factors
quick links
